Effective Date: 10^th October 2024

At Trends Kart 24 we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website. By accessing or using our website, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you register, make a purchase, or contact us, we may collect personal information, including:

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment information (e.g., credit/debit card details, UPI ID)

b. Non-Personal Information

We may also collect non-personal information such as:

• IP address
• Browser type
• Device information
• Cookies and other tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

a. To Process Transactions

• To complete your purchases, manage orders, and deliver products to you.

b. To Improve Customer Experience

• Personalize your shopping experience.
• Provide product recommendations based on your preferences.

c. Communication

• Send you order confirmations, shipping updates, and promotional emails (you can opt-out of marketing emails at any time).

d. Security & Fraud Prevention

• Protect against unauthorized access, fraud, and other illegal activities.

3. How We Protect Your Information

We implement a variety of security measures, including:

• Encryption: All sensitive information (such as payment details) is transmitted securely using SSL encryption.
• Data Storage: Personal information is stored on secure servers.
• Access Control: Only authorized personnel have access to personal data.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

a. Service Providers

• We may share information with trusted third-party service providers to fulfill orders, process payments, manage shipping, or improve our website.

b. Legal Requirements

• We may disclose your information if required by law or in response to a court order or legal request.

c. Business Transfers

• In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze website traffic and usage patterns.
• Personalize content and ads.

You can control cookies through your browser settings. However, disabling cookies may limit some features of our website.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete personal data.
• Deletion: Request that we delete your personal data, subject to certain legal restrictions.
• Opt-Out: Unsubscribe from our marketing communications.

To exercise any of these rights, please contact us at support@trendskart24.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@trendskart24.com
Phone: +91 832 779 1310
Address: Siva Nagar, Bhubaneswar